Tenant Information and Guides
If you have an emergency repair out with office opening hours please contact our normal office telephone numbers - 01463 251132 or 01463 251137 and you will be looked after by our out of hours service, Pheonix.
Pheonix will ask you a number of questions to assess the repair required.
Tenant Handover Guides
Please see below useful guides in relation to the safety of your property, including our winter procedures download.
- Winter Procedures Download
- Electrical safety in privately rented properties in Scotland.
- One Scotland - Keep Your Home Free From Damp & Mould
- Scottish Fire and Rescue Service - Your Guide To Fire Safety
- Scottish Fire and Rescue Service - Winter & Festive Safety
- Scottish Fire and Rescue Service - Smoking & Alcohol
- Scottish Fire and Rescue Service - Recipe For Safe Cooking
- Scottish Fire and Rescue Service - Electrical Safety
- Scottish Water - Keep The Water Cycle Running Smoothly
- The Highland Council - An essential guide to benefits, money advice, energy advice and other support 2015/16
- Legionnaires Disease
- Citizens Advice Scotland - Neighbours
- Citizens Advice Scotland - Help with debt